918 Reviews Found
Business Response
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
We had been to numerous dealerships in our area and either they didn���t have the car we came yo look at or couldn���t find it. We had such a great experience at your dealership
Amy C.
MESA
Business Response
Wow, we���re thrilled to hear you had such a wonderful experience with us! If you ever need any further assistance, please don���t hesitate to reach out���we���re always here to help!
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Confirmed Service Customer
Very fast and efficient, truck serviced and delivered to me within an hour.
Brian R.
BUCKEYE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Ashley is always a pleasant service technician to deal with. I needed a new battery and I���m thankful that I got an appointment right away and didn���t have to wait that long.
Barbara M.
GOODYEAR
Business Response
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
My service rep Jacklin is a ROCK STAR. From the minute I walked in the door at 7:15 am. To be greeted with a warm smile. She kept me informed the entire time my truck was being serviced. As long as she is with Yates. I will be back
Michael B.
TOLLESON
Business Response
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
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Confirmed Service Customer
Judith was fantastic and very helpful. Got my vehicle scheduled, serviced and she even washed my vehicle personally. Great customer service.
Gary M.
SUN CITY WEST
Business Response
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
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Confirmed Sales Customer
Johnathan was extremely helpful! In fact, the whole staff at Yates was friendly, courteous, and thoughtful of us during our whole visit.
Timothy S.
PHOENIX
Business Response
Hi, thank you for your kind review! We're happy to share your comments with the team here at Yates Buick GMC INC. If you have any further questions, please don't hesitate to give us a call. We're always happy to help!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
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Confirmed Sales Customer
Hector took the time to listen to us to know what we were looking for he gave us multiple options and it was great. We were so happy coming out that door.
Yajaira P.
AVONDALE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Yates Buick GMC INC. and we hope to see you again.
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Confirmed Sales Customer
Very easy to work with, no pressure sales. Julio was great to work with
Scott G.
LITCHFIELD PARK
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Yates Buick GMC INC.. If you're ever in need of more help, please let us know!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Yates Buick GMC INC.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Mike kept me informed along the way. Made some suggestions with no pressure. Waiting room was clean and comfortable - would suggest to place a sign about keeping your phone low volume and to step out if taking a call using speaker on the phone. This is just not your shop but all shops. The medical profession does a good job with getting the message to all who sit in waiting room.
Brad S.
GOODYEAR
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
They never wash my vehicle and when they do it���s absolutely ridiculous and horrible
Amy O.
BUCKEYE
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Michael got my truck in and out provided me with great service. Thank you
Fairbanks F.
GILBERT
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Yates Buick GMC INC. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Dylan was extremely knowledgeable and answered every question we had.. He took the time to make sure we taken care of.. He always answered our text messages and we will continue to buy our vehicles from him. My husband bought a GMC truck, I bought a Buick Enclave and now my son in law will be buying him and my daughter vehicles from Dylan and Yates as well as my son n laws father. I���m extreme happy with the service from everyone at Yates. Thank you Dylan for making this experience a great one!
Susan H.
WASHINGTON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I love the dealership I won't go anywhere else to service or purchase a vehicle.
Jerome P.
GLENDALE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Yates Buick GMC INC. and we hope to see you again soon! We hope you have a great day!
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Confirmed Service Customer
Everytime I take my truck to get serviced it seems like , when I get it back the something new that���s wrong with it. I have no way to prove this other then when I get it back this way.
Chris C.
GOODYEAR
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Online appointment for 2:00PM did not work. Left the car there and got a ride home. Interrupted my plans for the day. picked up around 4:00 PM and had to wait in the service lounge for another half hour. Much better service in the past.
Elaine R.
BUCKEYE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Everyone was great! Timely, professional and no back n forth annoyance. I cant recommend Yates enough for your next vehicle purchase/experience
Matthew G.
PHOENIX
Business Response
Hi, thank you for the high star rating! We hope you have a great day!