868 Reviews Found
Confirmed Service Customer
Jaclyn is BY FAR THE BEST customer service tech I have been working with since I found Yates 5 years ago
Michael B.
TOLLESON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All Star Customer Care reviews@allstarautomotive.com
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Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!
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Confirmed Sales Customer
Matt guided us thru the process in a very professional manner.
Duane P.
GOODYEAR
Business Response
Hi, thank you so much for your high rating. We can't wait to see you again, have a great day.
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Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Much better experience this time than last. The staff was super friendly, the communication was on point, the waiting facilities were comfortable. The only drawback was that I was informed that there was a shuttle to take me to my job but after 45 minutes of waiting I decided to take an Uber because the shuttle never returned from its previous delivery. Other than that the experience was great but still 5 stars overall.
Oscar C.
GOODYEAR
Business Response
Hi there, thank you for taking the time to leave a review for us at Yates Buick GMC INC.. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi, we are so happy to read such a great review about Yates Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent service went to have I checked on my truck and they looked at it and everything was OK so thank you a lot
Michael L.
TOLLESON
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We hope to be of service to you again in the future. Best wishes, Yates Buick GMC INC.
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Confirmed Service Customer
I���ve been using Yates GMC since relocating into their area several years ago. I use them for all my service and maintenance needs. Their work is excellent and their people are great to work with. Scheduling and coordination are always as promised and expectations are always exceeded.
Thomas G.
BUCKEYE
Business Response
Hi, thank you so much for your high rating. We can't wait to see you again, have a great day.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
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Confirmed Service Customer
I know that Yates will always do the best service for my car. I am a loyal customer and will always come to Yates for any needs for my car!
Christopher B.
AVONDALE
Business Response
Hi, Christopher! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!
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Confirmed Service Customer
Paid a diagnostic fee because I told them something was wrong with my transmission...they came back with a report it was my motor mounds so I paid over 1,000 to get it fixed and I got it back and transmission was still messed up....when I called to let them know...she said bring it back...so I did and it's the transmission like I said....not a good experience.
Brenda B.
BUCKEYE
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Judith was very patient and worked with me to get her the info she needed to work on my vehicle
Vanessa V.
GOODYEAR
Business Response
Wow, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Alex was a big help and took care problem my car Great job.
Robert M.
AVONDALE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, we are so pleased you enjoyed your visit to Yates Buick GMC INC.! Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
Easy no haggle purchase. Car was ready when I showed up and staff was very friendly.
Randolph G.
GRASS VALLEY
Business Response
Hi there, thank you for taking the time to leave a review for us at Yates Buick GMC INC.. We're happy we could meet your expectations! We hope you have a great day!
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Confirmed Sales Customer
good service, everyone so helpful, so happy i bought a car from yates gmc dealership
Eucharist T.
EL MIRAGE
Business Response
Hi, we are so pleased you enjoyed your visit to Yates Buick GMC INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Chris Helm made buying a car the easiest and fastest i have ever experienced. i will be coming back to him for my next truck and the Yates Mark Hobrock family. Thanks Chris for making this deal easy
Mark H.
PHOENIX
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Yates Buick GMC INC.!