Confirmed Service Customer
The work done was great. I dropped off my truck for a 9a.m. appointment. The only part of the experience that was bad was it took all day. They had to rush to get done by 6p.m. I had an oil change, tire rotation, and a computer update. They told me sometimes the update can take up to four hours. On the work order the factory allowed 0.3 hrs for the update. Who is telling me the truth. Yates can do better. Step it up you guys.
Randall G.
AVONDALE,
AZ
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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