Review Details

2015 Chevy Silverado - made an appointment for an airbag recall as well as engine trouble. I did not get my recall taken care of because they went into the engine first they took my engine apart charge me $950. They wanted approximately $8000-$13,000 for engine repair work had to get a tow truck and tow my truck back home with engine apart mind you I drove it in and had to call a tow truck to take it to my house because I do not have that kind of money saved up To get my engine fixed on my truck. I wish the service advisor. Chris Brown would���ve told me Pedro if we go into the engine and find damage it could cost you thousands of dollars I had an impression that it was only gonna cost me like $2000 pr $3000 Dollars and wish Chris would���ve told me to just hold off if I didn���t have that kind of money because it could cost upwards of up to $13,000 then it would���ve only cost me $120 for the diagnostics. I���ve had bad experiences at Gateway Chevrolet That���s the reason that I���ve been to Yates not only to buy vehicles but to get my vehicle serviced there and for this to happen to me specially when I am living paycheck to paycheck really hurts to have taken my truck there driving in paid $950 to have Yates service take my engine apart had to pay $140 for tow truck and take my truck home with my engine apart and the Recall not fixed. $1,090.00 for taking engine apart, tow truck and recall not attended to. Feel like I got taken advantage in a sense because I had too get a new vehicle, now i���m stuck with two payments and a truck that���s an operative ! Peace