934 Reviews Found
Confirmed Sales Customer
Great service and very professional salesperson
David O.
SURPRISE
Business Response
Hi! We are very happy we could provide you with a positive experience! Thank you again for choosing Yates Buick GMC INC. and we look forward to your next visit. Take care!
Was this review helpful?
Confirmed Sales Customer
We were met by Trudy VARIN. She had helped us with our last vehicle purchase & had provided such excellent service that we wanted to use her again. She did not disappoint. She is so knowledgeable & thoroughly goes over every detail. She is very professional yet very friendly & easy to work with. She guides us through the entire purchase process with ease. We would never purchase a vehicle without Trudy as our salesperson. She is a valuable asset to your company!
Ronald S.
CHESTERFIELD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Yates Buick GMC INC.! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Alex is great! still waiting on parts for my Hummer since the first week of November.
Derek R.
WADDELL
Business Response
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Sales Customer
Amazing experience. Moises was awesome. He was friendly and informative and he had us out of there with a brand new vehicle in a little over an hour!
Jazmyn C.
GOODYEAR
Business Response
Hi there, we are very happy we could provide you with a positive experience! Thank you again for choosing Yates Buick GMC INC. and we look forward to your next visit. Take care!
Was this review helpful?
Confirmed Service Customer
Very fast, very good service. Great communication
Jeremy T.
SURPRISE
Business Response
Hi! We're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Yates Buick GMC INC.
Was this review helpful?
Business Response
Hi, thank you for your kind review; we are happy to pass along your comment to our staff here at Yates Buick GMC INC.! If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Confirmed Sales Customer
Got me what I asked for. The car I wanted for the payment I wanted.
Luis M.
TOLLESON
Business Response
Hi! We are very happy we could provide you with a positive experience! Thank you again for choosing Yates Buick GMC INC. and we look forward to your next visit. Take care!
Was this review helpful?
Confirmed Service Customer
Michael Kennedy was awesome! Kept me informed throughout the whole process. Waiting area is always clean. Plenty of refreshments. Michael listened to my concerns and was able to address them.
Brad S.
GOODYEAR
Business Response
We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
The process was smooth and fairly quick considering how long the process can be to purchase a new vehicle. Hector was fantastic. I felt like he was an advocate for me, the purchaser, from the moment I arrived on the lot. Highly recommend going to Yates, especially if you have the privilege of working with Hector.
Travis M.
SCOTTSDALE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Service Advisor Sean was very good. Have always received great service at Yates.
Andrew M.
LITCHFIELD PARK
Business Response
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Just purchased my 2024 Canyon on November 30, 2024, and with less than 300 miles had to bring to have the backup camera repaired. Disappointed but the service was professional and prompt, Ashley was very responsive and helpful.
Ross M.
BUCKEYE
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Confirmed Sales Customer
Very friendly staff from sales to finance i give this dealership a 10 plus. I would refer anyone to this dealership
Erik G.
LAVEEN
Business Response
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Was this review helpful?
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Was this review helpful?
Confirmed Sales Customer
Great service, the sales representatives listened to what I was looking for and brought me to the vehicle I wanted/needed. They were quick to work with me with a trade in vehicle and offer the best deals available, unlike some of the hassles you can find at other dealers. 10/10 I would purchase from here again and highly recommend
Edward A.
LAVEEN
Business Response
Thank you for your wonderful feedback! We’re so glad to hear that our team was able to help you find the perfect vehicle and make the process smooth. We appreciate your recommendation and look forward to working with you again in the future!
Was this review helpful?
Confirmed Service Customer
Ashley is always professional and attentive to my needs and makes sure that I am satisfied with my visit and service
Decarrol C.
TOLLESON
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Noticed the day after service that one of the wheel hubs was missing. Called my service advisor and left a message to call me back. Left a second message the following day. Still have not heard back.
Michael B.
GRAVOIS MILLS
Business Response
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. Your satisfaction is of the utmost importance. Thank you.
Was this review helpful?
Business Response
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
We had been to numerous dealerships in our area and either they didn’t have the car we came yo look at or couldn’t find it. We had such a great experience at your dealership
Amy C.
MESA
Business Response
Wow, we’re thrilled to hear you had such a wonderful experience with us! If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!
Was this review helpful?
Confirmed Service Customer
Very fast and efficient, truck serviced and delivered to me within an hour.
Brian R.
BUCKEYE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!