878 Reviews Found
Confirmed Service Customer
James did an outstanding job picking out the 2024 GMC we needed. Also great job in familiarizing my wife since it will be her primary car with all the different functions available. Have driven the car for several weeks and very pleased with our new Denali. Thanks again for all the help with our purchase.
Richard S.
LITCHFIELD PARK
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Easy check in, friendly staff, and fairly quick turnaround on my services.
Richard C.
GOODYEAR
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We hope to see you soon!
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Confirmed Sales Customer
We had a Great Experience. The agent that helped us was very patient and gave us our time to think about it and showed us different options
Gricelda M.
PHOENIX
Business Response
Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!
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Confirmed Sales Customer
it was awesome, great selection of trucks, Hector was amazing, very friendly and informative. he was patient in the process as I was trying to process the deal, and if it would work best for me. went a test drive and he explained of all the features of the truck, great, great day.
Fredrick R.
GOODYEAR
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Yates Buick GMC INC.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Can���t fix my truck right had it for so long and can���t have it fix like it���s supposed too.
Jessica P.
PHOENIX
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
The service this time was excellent.With the certified car rating and the extended warranty I was misled that the tire air pressure device was not covered.
Arthur A.
GOODYEAR
Business Response
Arner, Arthur, thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Trudy and Ramon were great through the entire process!
Lacy S.
GOODYEAR
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
It was a very smooth transaction with no pressure.
Brigitte G.
BUCKEYE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
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Confirmed Service Customer
Alex was excellent. He was prepared for me, understood my request and completed the repair to my GMC Acadia in less time than quoted. I enjoy working with Alex and the Yates service team. I have never been disappointed in my interactions with Yates. From purchasing to servicing, they are always professional, provide transparency in their pricing and transactions and most of all, show genuine appreciation in my doing business with them Thank you Yates Buick GMC.
Charles W.
GOODYEAR
Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Moises was very instrumental in our purchase really going through all the features of the vehicle and comparisons for us to make the right choice. Frank was great in getting us through the numbers and finalizing the amount. I want to say thanks again to both and made our experience an excellent one.
Jason A.
GOODYEAR
Business Response
Hi, we are so pleased you enjoyed your visit to Yates Buick GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had a great experience receiving routine maintenance from the Yates service team. Sean was the Service Advisor. He was welcoming, communicated expectations, and exceeded those expectations.
Michael H.
PHOENIX
Business Response
Harris, Michael Wayne, thanks again for taking the time to leave us this information about your recent visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The technician did an outstanding job. She communicated to me everything that was going on with my vehicle. Anything I didn���t understand she explained it to me. I believe her name was Daisy. Good job!
Michele P.
GOODYEAR
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Scheduling was easy . Recall done in a timely manner . Mike was Great.
Leon R.
PHOENIX
Business Response
Hi there, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Jaclyn was most likely the best service advisor I have had since having my oil changed at Yates. She was friendly knowledgeable and did not try to oversell. Thank you.
Deb G.
BUCKEYE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
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Business Response
Hi, thank you so much for the positive review! Thanks for taking the time to leave a review.
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Confirmed Service Customer
(1) was explained about GMC free roadside assistance for towing I had no idea about this (2) clear communication and timeline expectations (3) everyone I spoke to was so helpful and professional and pickup was fast
Diana F.
GOODYEAR
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!
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Confirmed Sales Customer
My experience was great I was dealing with James and Derek Roller through the process of selecting my new GMC Sierra 2500HD. These guys were awesome! They took the time and explained all the features and benefits to get me in the right vehicle that I wanted. Really enjoyed the experience and will definitely be referring friends and family to Yates!
Nicholas S.
SURPRISE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!